Support
Last updated 3 October 2026
A question about Nawah, a problem in the app, or something about your subscription? Write to us and a person will answer.
Your subscription
Nawah Premium is billed by Apple on iPhone and by Google Play on Android, so it is managed there, not inside Nawah.
To cancel on iPhone: open Settings, tap your name, tap Subscriptions, choose Nawah, then tap Cancel Subscription.
To cancel on Android: open the Google Play app, go to your subscriptions, choose Nawah, then tap Cancel subscription.
Deleting the app or your account does not cancel the subscription. Refunds are handled by Apple (reportaproblem.apple.com) or Google Play, not by us.
Your account and data
You can delete your account from inside the app under Profile, or follow the account deletion page on this site. Our privacy policy explains what we store and who can see it.
In an emergency
Nawah cannot help in a medical emergency. Call your doctor or go straight to the nearest hospital.
Contact us
If your question is about your account, please write from the email address you signed up with.
contact-us@nawahapp.net