Privacy Policy

Who we are

Nawah ("we") runs the Nawah app and nawahapp.net and is responsible for your information. You can reach us at contact-us@nawahapp.net.

What we collect

Account details: your email address, display name, and whether you signed up as a mother or a father. If you sign in with Google or Apple, we receive your email and name from them, nothing else. If you use Apple's Hide My Email, we receive a private relay address created by Apple instead of your real email. We also record which version of the Terms of Use you accepted, and when.

Pregnancy and health information you enter: last menstrual period, due date, week-by-week logs, symptoms, moods, kick counts, contraction timings, vitals, appointments, questions you save for your next doctor visit, baby names, hospital bag and budget lists, and journal entries.

Nudges: the ready-made cards you and your partner send each other, who sent them and when.

Messages you send to Nawal, the in-app assistant. They are passed to an AI provider to generate a reply; we do not store the conversation. If you tap Report this reply, that reply and the question you asked are saved so we can review them.

How you found the app: if you installed Nawah from one of our tagged links on Android, the campaign tag of that link. Technical information: crash reports, and app usage events such as which screens are opened. Usage events are linked to your account ID, not to your name or email address. Google Analytics for Firebase, which the app includes, also uses an app-instance identifier, your device's advertising identifier and an approximate location based on your IP address.

Why we use it

To run the features you choose to use: your account, pregnancy tracking, partner linking, nudges, reminders and subscriptions.

Health information only with your explicit consent, which you give when you create your account (or, if you already have one, when you accept the Terms of Use).

Crash reports, usage events and the install campaign tag to keep the app working, to improve it and to see which of our links bring people to it. Ads in the free version, as described below.

What you must give us

To create an account we need your email, a name, and whether you are the mother or the father. To track a pregnancy we need a due date or the first day of your last period. Everything else you enter is optional.

Health data, specifically

Symptoms, moods, kick counts, contractions, vitals, the questions you save for your doctor and your due date are health information. We treat them as the most sensitive data in the app.

We do not sell health data. We do not use it to target advertising. It is never shared with advertisers.

Who else can see it

Your partner, only if you link accounts. A linked partner sees what belongs to the pregnancy you share: the pregnancy week, appointments, baby name matches, kick counting sessions, the nudges you send each other, and journal entries you mark as shared. Symptoms, vitals, contractions, moods and each person's Nawal chats are not shown to the other.

Service providers who process data on our behalf: Supabase (database and sign-in), Apple (Sign in with Apple, on iPhone), Google Firebase (crash reporting, app analytics and notifications), PostHog (usage analytics), Google AdMob (advertising in the free version), RevenueCat (subscriptions), and Groq and Google Gemini (AI providers that process messages you send to Nawal so it can reply).

We do not sell your personal information to anyone.

Nawal, the assistant

Nawal is software, not a doctor, nurse or midwife. It gives general information only and can be wrong. Nothing it says is medical advice, and it must never replace your own doctor.

Messages you send are processed by Groq, or by Google Gemini if Groq is unavailable, to generate a reply. Do not send information you would not want processed by a third party.

Advertising

The free version shows ads through Google AdMob. In the EEA and UK you are asked for consent before any personalized advertising, and you can decline.

On iPhone, Nawah asks your permission through Apple's App Tracking Transparency prompt before using your device's advertising identifier. If you decline, ads are still shown, without that identifier. You can change this at any time in iPhone Settings, under Privacy & Security > Tracking.

Nawah Premium removes ads entirely.

Where it is stored, and for how long

Data is stored on Supabase infrastructure in the United Kingdom (London, eu-west-2). Some of the service providers listed above process it in other countries, so your information is processed outside the country you live in. We keep it while your account exists.

When you delete your account, your data is deleted. See the account deletion page for exactly what goes and what is briefly retained.

Your rights

You can access, correct, export or delete your information at any time. Deletion is available inside the app under Profile, and by email if you cannot reach the app.

You can withdraw your consent at any time by deleting your account in Profile, under Account actions. It takes no more steps than signing up did.

If you are in a jurisdiction with data protection law, including the EU/UK GDPR, Saudi Arabia's Personal Data Protection Law and Egypt's Personal Data Protection Law (Law No. 151 of 2020), those rights apply to you and we will honor them.

Children

Nawah is not intended for children under 13, and we do not knowingly collect their information.

Changes

If this policy changes in a way that matters, we will say so in the app rather than quietly editing this page.

Questions

Write to contact-us@nawahapp.net and a person will answer.